Thursday, June 14

Best Buy junk & stuff

Well today I found I had a somewhat significant amount of Best Buy gift cards. I decided that meant I needed to spend that money as quickly as possible. I saw a Cricket phone I was thinking about just using as a media player and wanted to know if it had a microSD slot for expandable storage. One of those 'Live Assistant Chat' things came up. I love what happened next...


The following is an actual 'LivePerson' chat, the name of the rep has been changed*

Chat 
InformationThank you for choosing Cricket Wireless, a representative will be with you shortly to answer all your questions and help you place your order today.
Chat 
InformationAll representatives are currently assisting others. Your estimated wait time is 0 minutes and 1 seconds. Thanks for your patience.
Chat 
InformationAll representatives are currently assisting others. Your estimated wait time is 0 minutes and 1 seconds. Thanks for your patience.
Chat 
InformationYou are now chatting with Dan.

Dan: Thank you for chatting with Cricket Wireless. Can I help you place your order today?
Jason: Hey I just wanted to know if the ZTE Score had a microSD slot
Dan: I would be happy to help you with that. Do you mind if I ask you a few questions to provide you with the best possible service?
Jason: Well I just wanna know if it has an SD slot, so I don't see why you really need to.
Dan: Are you currently a customer of Cricket Wireless?
Jason: I might be. it depends on if the ZTE Score has a microSD slot for extra storage.

Chat 
InformationThank you for chatting with us. Please click the "Close" button on the top right of the chat window to tell us how we did today.

Nice customer service Cricket! Really appreciate it...


*I lied, I didn't change the name of the Cricket rep. Sorry Dan.

Tuesday, June 12

Apple WWDC 2012 MacBook Roundup


     Okay people, even if you're not an Apple fan boy, Apple's World Wide Developer's Conference started off with a HUGE bang. Announcements of the new MacBook Pro, OS X Mountain Lion, and iOS 6, rocked the computer world. I just finished watching the keynote online, and some of the things I saw left me literally speechless. The new Maps app Apple has created for iOS is gorgeous, and has some features that you can't find on some maps on an actual PC. The main thing I wanna talk about though, is the new MacBook Pro.

     The MacBook Pro is already arguably the best notebook in the consumer market today, and Apple just made it way, way better. It's thin, only 0.03in thinker than the current MacBook Air. It has a 720p HD FaceTime camera. It has up to 768GB of flash storage, which is faster than a traditional hard drive. Two USB 3.0 ports backwards compatible with USB 2.0, two Thunderbolt ports (2x faster than USB 3.0), and, for the first time ever on a MacBook, an HDMI port. Yes, this is the best MacBook Apple has ever made.

One more thing...


Click here to see the image at Retina display resolution
     

The MacBook has the Retina display!!! This is the highest-resolution notebook display ever on any computer. The new 15.4" display has over 5.1 MILLION pixels with a resolution of  2880 x 1800. Compare this to a 60" HDTV with a resolution of 1920 x 1080. That's 2.07 million pixels, less than HALF that of the MacBook Pro, in almost 4 times the space. This display is gorgeous, and in Final Cut Pro it allows you to watch your movie with pixel-for-pixel accuracy in the preview area. In Aperture, you will have control over your pictures like never before, and you have the ability to see every last detail of your photos with more clarity than ever before. This is the best display I've ever seen on anything. It takes things to a whole other level, and other companies are going to have a hard time trying to make anything close to it.

For more information on the new MacBook Pro, CLICK HERE.
For more information on OS X Mountain Lion, CLICK HERE.
For more information on iOS 6, CLICK HERE.
To watch the June 2012 Keynote, CLICK HERE* or HERE.
*Safari 4 or 5 on Mac OS X Snow Leopard or Lion, Safari on iOS 3 or later, or QuickTime 7 on Windows.